We appreciate you taking the time to complete this survey to inform our further learning and development. Overall, how would you rate the experience of connecting with the Irish Support Agency? Very positive Somewhat positive Neutral Somewhat negative Very negative Which of the following words would you use to describe our service? Reliable Good Quality Useful Ineffective Unreliable Poor Quality How well did we understand your questions and concerns? Extremely well Very well Somewhat well Not so well Not at all well How responsive have we been to your questions or concerns? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable How likely is it that you would recommend us to a friend or colleague? Strongly Agree Agree Neutral Disagree Strongly Disagree Any other comments? We would be grateful if you would provide us with a short testimonial (2-3 sentences) of your experience of using our services. This may be included on our website or promotional material. If you are happy for us to include your name, please enter it below. This is not mandatory. Name First Name Last Name Thank you!